In this space we will explain in a quick how to buy in our online store.
One. - Navigation
In MarengoStyle.com can browse through the top menu, where big sections of our website, and through the right menu, where you will also find the categories, such as accessories (handbags, brooches, scarves ...). You can always go back through the "Back" button on your browser and to top through the top menu or the Logo of our store.
Two. - Buying Process
Comprás To simply have to, when you find an article you like, clickar on the "I want it!" you'll find information about the article. At that point add the item to your shopping énoncés compra.Podrás choose to continue browsing and shopping or proceed to the order confirmation.
The details of your shopping cart ALWAYS find them on the top left of the site and you can access it by placing your mouse over. If clickas "Confirm" will be taken to placing the order.
Three. - Order Formalization
In MarengoStyle.com have 2 ways to complete your order online: creating an account or guest mode.
- If you create your account you will have for the future easy and quick way to identify, without having to repeat your data or your shipping address. In addition, you can access exciting offers and competitions where you can get exclusive garments of our brands. You can create your account by clicking on the "Create an account".
- If you prefer to do it as a guest, simply fill in the information requested on the confirmation page once clickas on the "Make an order as a guest". You must fill in all data for sending and clickar on the button "Save". Then choose how Shipping and check the box "Terms and Conditions".
IMPORTANT NOTE: Until you check the box "Terms and Conditions" are not forms of payment to complete your order.
Four - Payment
You can pay for your purchases in MarengoStyle.com via 3 methods of payment:
- Credit / Debit Cards: Once you select this payment method and confirm your order you will be redirected to the website of the bank Nova Caixa Galicia (Our bank) for payment DIRECTLY. All communications between the client and the Financial Institution MarengoStyle are made securely (SSL encryption) so you can check on your browser, either the lock symbol that appears in the address bar (URL) or the header "HTTPS". This way you can rest assured of the safety of your data communication.
Importantly, the payment by Credit Card / Debit MarengoStyle.com is based on the 3D Secure / Verified By Visa, the most secure payment method today. This means you must have your secure card for online purchases, either through a special PIN you will be provided your bank, your entity code sent to your mobile phone to confirm the purchase or code card. Here you have more information about 3D Secure Payment Secure / Verified By Visa. If you have any questions please contact us at firstname.lastname@example.org or by phone at 986 22 22 92.
- PayPal: Once you select this payment method and confirm your order you will be redirected to the PayPal website for you to sign in to your account and can make the payment. You can also use this payment method if you do not have your credit / debit enabled for secure e-commerce (3D Secure). You only have to create a personal PayPal account and link your standard credit card.
- Bank Wire: Once you select this payment method and confirm your order you will be shown MarengoStyle.com bank details and instructions to make the payment of your order. Once payment is made, we recommend you contact us via email or phone to expedite the shipment of your order.
- COD Cash On Delivery (Spain Only): You can also select the payment on delivery (Cash On Delivery) by which you send the order to be paid to the carrier at the time of delivery to your door. It is important to note that the transport agency (in this case SEUR) charges a commission of 5% of the payment amount for expenses of management, with a minimum of 3 €. Thus, for an order for 100 €, the total amount payable would be about 105 €, when combined agency commission. This fee is only present in the case of COD payment, never choosing another method of payment.
Five. - Shipping Expense
Shipping costs are 5.99 € (fee) for orders less than 29.90 Euros and FREE for all orders over this amount (For Spain).
For International Orders (Including EU) the shipping costs are FREE for amounts over 99 Euros. For less than 99 Euros orders, the shipping costs are 10€.
Six. - Reception Package at home
Once the whole process of buying and confirmed payment packages usually come out the same day (provided it is done the process before 17h on weekdays) and received in a period 24/48 hours comfortably at home customer. All shipments insured and traveling at an event (delays, defects in the package ...) should contact MarengoStyle.com to proceed to the solution of the issue.
Seven. - First change free (UE only)
In MarengoStyle.com want to facilitate your purchase to the fullest, for this reason we offer the first change your clothes for free. Thus, if you get your clothes and does not suit you, you can make a first change, whether MODEL SIZE or without any additional expense. Yes, the items must be in perfect condition, without being used and with all tags in perfect condition. You can always make this change due to a change per order.
Eight.- Loyalty Points Program
In MarengoStyle.com we reward your loyalty. So on all orders you realizes (Except if you perform as a guest, without creating an account becouse your points will be accumulated in your customer account) accumulate substantial discounts. Every 10 € billing you will receive 1 point, equivalent to a discount of € 0.50, which you can use in your next shopping.
Example: You make an order amounting to € 40. Once the order is delivered, your user account will have 4 points available, which you can use on your next purchase (or accumulated) changing them for a voucher of 2 €.
Nine. - Evaluation of experience in MarengoStyle.comThat is one of the parties to which we give more importance: The satisfaction rating. Between 2 and 3 days after receipt of your package will receive a communication from ICERT, company managing satisfaction ratings of the Spanish online stores. In this paper we will ask you to rate the service offered by MarengoStyle.com. It is very important that values this service honestly. That way not only do we have the opportunity to improve our service it will help other users who may have an opinion prior to your purchase before placing an order at our store. And of course, we are happy to receive all your additional comments through our usual channels (email, phone, Facebook, Twitter ...).
Do not forget that if you have any questions please contact us via email email@example.com